ACER ASPIRE ONE AOD250-1958- BLUE

WARRANTY

Our Warranty ensures that your purchase is always worry- free and backed by our no-hassle upgrade and return options. Parts and labor are covered for the time stated on the product page at the time of purchase. Plus you also have a choice of purchasing an additional warranty.

The standard limited warranty period for most refurbished laptops is 6 months on labor and 3 months on parts and components, unless otherwise stated.

The warranty period will be reflected on your invoice and is effective from the date you receive your laptop. This Laptop is refurbished and has been thoroughly evaluated and tested. This test includes an extensive examination of all hardware components, a complete functional diagnostic test and a performance test, before cosmetically inspecting and cleaning each laptop for optimum appearance.

In addition some of the laptops we sell may still be under manufacturer warranty, which means you can get warranty assistance directly from the manufacturer. To confirm this after purchase, you can just go to the manufacturers website and enter the serial number from the bottom of the laptop to verify the remaining warranty. However, please note during this time you must call the manufacturer directly for all warranty claims. Either way you will be covered for the period stated above should the manufacturer's warranty expire before- hand.

We aim to resolve all warranty claims within 72 hours of the laptop being received by us.

Once the warranty service is performed we will return your laptop by UPS Ground (within the United States) at our expense. You are welcome to request a more expeditious service, though you will be billed for the difference in shipping costs. Alternatively, we can bill your own account with FedEx, UPS or DHL for the shipping method of your choosing.

This warranty does not cover hardware or other peripherals attached to the laptop except for those already supplied at the time of purchase. Likewise any software or operating system not already pre-loaded onto your laptop at the time of purchase is not covered by this warranty. As you would expect, we do not take responsibility for any physical damage that occurs after you've received your laptop. We make every effort to ensure that your battery is fully functional before being sent to you. If for some reason it is dead on arrival we will be happy to replace it, in accordance with the shipping arrangements as listed above. However, the warranty does not guarantee any specific battery life.

REQUESTING WARRANTY SERVICE

To request warranty service, you must contact us with the warranty period and inform us about the problem. To do so please click her e to email us .

Once you contact us, we will first try to remedy the situation. If it is determined that Warrant Service is required we will issue a Return Material Authorization (RMA) number.

Warranty Claims will not processed without first being issued an RMA number. Any laptops received without an RMA number will be returned.

Please note shipping charges are non-refundable. You are responsible for the payment of shipping the laptop back to us. You must use a carrier with a tracking service and insure your return shipment. Please remember any shipping method you choose it at your expense.

SENDING YOUR RETURN PACKAGE

Follow instructions to ensure the safe transit of your laptop

· Pack the laptop and all accessories into the original box in which it arrived. Please make sure that there is ample protective material around the laptop and any accessories

· Write the RMA number on the outside of the box. Please note we do not accept shipments without and RMA number. Packages without RMA numbers will be returned.

· Make sure that you insure the laptop for the amount of your original purchase price. It is your responsibility to make sure we receive the laptop and that it arrives without any physical damages.

UPGRADE POLICY

We understand that sometimes your needs change and the laptop you purchased no longer meets your requirements. If that's the case, please don't hesitate to email us and ask about the upgrade possibilities. Based on the time you've had the laptop we'll calculate its value and you can then return it for credit towards a future purchase. Please note that the same shipping conditions apply as described above.

RETURN POLICY

We hope that you will enjoy your laptop and that you'll refer us to your friends. But, if within 7 days of the date on the invoice you wish to return your laptop there are two options.

• Return for Store Credit
  If you would like to return your laptop for store credit, then please call us to advise us of your intention. Your return must be authorized by us and your return must be made within 7 days of the date of the invoice. Credit will not include shipping and will be equal to the full purchase price of the laptop ONLY. You can then use your store credit towards the future purchase of any laptop in our entire inventory.
• Return for Refund
  If you are not interested in store credit, you may return your laptop within 7 days of the date on your invoice, but your return must be authorized by us and your return will be subject to a 20% restocking fee. Refunds will not include shipping and will be based on the purchase price of the laptop ONLY. Please allow 15 days to process and receive your refund.